Measurement • internal communication
IC Quality Index
Turn internal communication from “sending” into a measurable asset.
Overview
What it is
A metric-based audit that assesses channel architecture, message clarity, leadership communication capability, and governance—then produces a prioritized plan to fix signal loss.
Outcomes this typically moves
CompliancePerformanceEngagementAdvocacy
Outcome selection depends on your context and objectives. We’ll tailor the deployment.
Key features
Channel architecture audit
Designed for adoption, measurement, and governance.
Signal loss & friction mapping
Designed for adoption, measurement, and governance.
Leadership comms capability assessment
Designed for adoption, measurement, and governance.
Governance model recommendations
Designed for adoption, measurement, and governance.
Clear maturity score + roadmap
Designed for adoption, measurement, and governance.
Implementation
How it works
A practical sequence designed for adoption and measurable movement.
Step 1
Collect inputs (channels, cadence, governance, samples).
Step 2
Run diagnostics and stakeholder validation.
Step 3
Deliver maturity scoring + friction map.
Step 4
Translate into a practical annual plan and operating rules.
Deliverables
What you get
Concrete outputs you can operate—not just a report.
IC maturity scorecard
Designed to integrate with your People & Culture operating rhythm.
Channel map + content flow diagnostics
Designed to integrate with your People & Culture operating rhythm.
Friction hotspots and quick wins
Designed to integrate with your People & Culture operating rhythm.
12‑week prioritized improvement plan
Designed to integrate with your People & Culture operating rhythm.
Pricing
Flexible packages, enterprise-ready
Pricing varies by cohort size, scope, localization, and governance requirements. Choose a package baseline—then tailor.
Baseline
Quote-based
Teams needing a fast, evidence-based diagnosis
Scorecard + channel map
Quick wins + prioritized roadmap
Deep Dive
Quote-based
Complex environments with multiple channels / sites
Expanded stakeholder inputs
Segmented results by cohort
Governance model & rituals
Enterprise
Quote-based
Organizations standardizing IC across regions
Multi-region benchmarking
Leadership enablement plan
Quarterly measurement cadence
FAQ
Common questions
Can we run this for a single business unit?+
Yes. It can be scoped to one unit, then expanded enterprise-wide.
Does it replace our existing IC tools?+
Not necessarily. It helps you optimize the system and reduce noise across tools.
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