Tools, templates, and playbooks

Ten questions, five measures, about five minutes. A free self-check of your internal communication practices, with your weakest area and up to three fixes to start with.

Sixteen statements, four barriers: see whether your audience does not know, does not like, does not want or cannot act, and what to change before the next send.

Score your onboarding from before day one to the end of the first year, and see where new hires are left to chance.

Set what your recruitment promises against what employees live, pillar by pillar, and see what to fix, prove or amplify first.

Calculate your employee turnover rate for any period, annualise it and split voluntary from involuntary turnover. The formula, a worked example, and why there is no single normal rate.

Estimate the cost of attrition and slow time-to-productivity, and model the indicative ROI of improving retention and performance in your organization.

Four free employee satisfaction survey templates — work environment, your manager, HR services and training — with original questions, how to run them and how to read results.