
Measurement • employee experience
Employee Journey Assessment Tool
Map the real employee journey—not the imagined one.
Overview
What it is
A structured assessment that maps touchpoints, identifies friction, and measures signals across the lifecycle—creating a baseline to prioritize EX investments.
Outcomes this typically moves
RetentionPerformanceEngagement
Outcome selection depends on your context and objectives. We’ll tailor the deployment.
Key features
Journey mapping + moments that matter
Designed for adoption, measurement, and governance.
Friction hotspot identification
Designed for adoption, measurement, and governance.
Touchpoint signal model
Designed for adoption, measurement, and governance.
Segmentation by cohort/role/site
Designed for adoption, measurement, and governance.
Implementation
How it works
A practical sequence designed for adoption and measurable movement.
Step 1
Collect data (interviews, surveys, desk review).
Step 2
Map journey stages and touchpoints.
Step 3
Measure friction and signal strength.
Step 4
Deliver baseline + prioritized plan.
Deliverables
What you get
Concrete outputs you can operate—not just a report.
Journey map + touchpoint inventory
Designed to integrate with your People & Culture operating rhythm.
Friction hotspots + root causes
Designed to integrate with your People & Culture operating rhythm.
Prioritized roadmap with quick wins
Designed to integrate with your People & Culture operating rhythm.
Pricing
Flexible packages, enterprise-ready
Pricing varies by cohort size, scope, localization, and governance requirements. Choose a package baseline—then tailor.
Baseline
Quote-based
Teams needing a fast EX baseline
Journey map + friction summary
Deep Dive
Quote-based
Large orgs with complex journeys
Segmentation + expanded inputs
Enterprise
Quote-based
Organizations standardizing EX governance
EX operating model + cadence
FAQ
Common questions
Is this only for onboarding?+
No. It can cover onboarding, growth, performance cycles, and exit.
Do you provide quick wins?+
Yes—quick wins are part of the output, alongside longer-term roadmap items.
Related
Products often paired with this
Measurement
IC Quality Index
Turn internal communication from “sending” into a measurable asset.
Open →
Analytics
EX Journey Dashboard
A live health map across experience touchpoints—so friction is visible before attrition happens.
Open →
Flagship Implementation
AI‑Powered Onboarding Ecosystem
A strategic onboarding program delivered as a personalized digital ecosystem.
Open →
Enablement
EX Management Academy & Kit
Equip managers to become Experience Architects—so EX is sustained internally.
Open →